TRANSPARENT PRICING

Tired of hidden costs and billing surprises? So are we.

At IOMETE, we’re committed to enabling organizations to effortlessly manage large datasets and unlock maximum business value from their data.

Our pricing model embodies this vision: the generous Free Tier provides access to all core features, the Enterprise Plan adds advanced data access and security features with enterprise-grade support, and the Business Critical Plan delivers hybrid and multi-region deployment with dedicated expert assistance.

PLAN TIER

Free

The world’s most generous free plan

LICENSE COST

Zero

MAX # OF vCPUS

Max 100 vCPUs

DEPLOYMENT OPTIONS

Self-hosted, on-premises deployment

FEATURE SET

Core features

SUPPORT PLAN

Community support

FREE

Get started with IOMETE’s Free tier today.

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PLAN TIER

Enterprise

Scale and performance with peace of mind

LICENSE COST

$500 license cost per vCPU per year ¹

MAX # OF vCPUS

Unlimited vCPUs

DEPLOYMENT OPTIONS

Self-hosted, on-premises deployment

FEATURE SET

Core features + Data masking, Role level security, Disaster zone, Auditing

SUPPORT PLAN

Enterprise support

ENTERPRISE

Find out more about the Enterprise plan.

Get in touch
PLAN TIER

Business Critical

Tailored for mission-critical infrastructure

LICENSE COST

Custom license cost ²

MAX # OF vCPUS

Unlimited vCPUs

DEPLOYMENT OPTIONS

Self-hosted, on-premises or hybrid deployment

FEATURE SET

Enterprise features + Multi-region

SUPPORT PLAN

Enterprise support + Dedicated engineers

Business Critical

Learn more about the Business Critical plan.

Get in touch
¹ $50,000 per year (100 vCPU) minimum commitment
² $150,000 per year minimum commitment
ENTERPRISE SUPPORT

IOMETE’s enterprise support ensures your data operations stay on track with flexible plans tailored to your needs.

Get in touch

From essential troubleshooting to priority assistance, we offer round-the-clock help and expert guidance. For critical workloads, upgrade to dedicated support with direct access to our team – because your data deserves reliable, top-notch care whenever you need it.

SUPPORT PLAN

Silver

Enterprise support

Support features
SCOPE

Non-custom break/fix

TYPE

Round robin

EXPERT

Customer support engineer

AMOUNT

Max 5 tickets per month via portal

UPDATES & PATCHES

Included

PORTAL USER ACCESS

Max 2

HOURS OF OPERATION

Sev 1: 24x7x365
Sev 2, 3 & 4: 9am–6pm Local M–F

SLA response times
SEV 1

1 hour

SEV 2

1 business day

SEV 3

1 business day

SEV 4

1 business day

UPGRADE TICKET TO URGENT

Not included

PRIORITY SUPPORT QUEUE

Not included

ONBOARDING SERVICES

Scoped separately

HOURS OF OPERATION

Sev 1: 24x7x365
Sev 2, 3 & 4: 9am–6pm Local M–F

SUPPORT PLAN

Gold

Priority Enterprise support

Support features
SCOPE

Break/fix + general technical inquiries

TYPE

Round robin

EXPERT

Customer support engineer

AMOUNT

Unlimited via portal

UPDATES & PATCHES

Included

PORTAL USER ACCESS

Max 5

HOURS OF OPERATION

Sev 1: 24x7x365
Sev 2, 3 & 4: 9am–6pm Local M–F

SLA response times
SEV 1

30 minutes

SEV 2

4 hours

SEV 3

8 hours

SEV 4

1 business day

UPGRADE TICKET TO URGENT

Included

PRIORITY SUPPORT QUEUE

Not included

ONBOARDING SERVICES

Scoped separately

HOURS OF OPERATION

Sev 1: 24x7x365
Sev 2, 3 & 4: 9am–6pm Local M–F

SUPPORT PLAN

Platinum

Dedicated support

Support features
SCOPE

Break/fix + general technical inquiries

TYPE

Dedicated expert

EXPERT

Technical support engineer

AMOUNT

Unlimited via portal and Slack/email

UPDATES & PATCHES

Included

PORTAL USER ACCESS

Max 5 per BU

HOURS OF OPERATION

Sev 1 & 2: 24x7x365
Sev 3 & 4: 9am–6pm Local M–F

SLA response times
SEV 1

SEP: 30 minutes

SEV 2

SEP: 4 hours

SEV 3

SEP: 8 hours

SEV 4

SEP: 1 business day

UPGRADE TICKET TO URGENT

Included

PRIORITY SUPPORT QUEUE

Included

ONBOARDING SERVICES

Scoped separately

HOURS OF OPERATION

Sev 1 & 2: 24x7x365
Sev 3 & 4: 9am–6pm Local M–F

PROFESSIONAL SERVICES

IOMETE’s professional services help you maximize your data’s potential with expert guidance tailored to your goals.

Get in touch

From seamless onboarding to advanced optimization, our team can provide hands-on support to tackle any challenge. For complex projects, tap into specialized expertise to accelerate success – ensuring your data strategy delivers results with precision and confidence. Get in touch to learn more.